FREE IGNOU MMPM 005 Solved Assignment 2023-24 | Marketing of Services Solved Assignment 2023-24: MMPM 005 Solved Assignment 2023-24 , MMPM 005 Assignment 2022 , FREE MMPM 005 Assignment , IGNOU Assignment 2023-24- Gandhi National Open University had recently uploaded the assignments of this session for Management for the year 2023-24. Students are recommended to download their Assignments from this web page itself. MMPM 005 Solved Assignment 2023-24 They don’t need to go anywhere else when everything regarding the Assignments are available during this text only.

FREE IGNOU MMPM 005 Solved Assignment 2023-24 | Marketing of Services

MMPM 005 Solved Assignment 2023-24 : for college kids – MMPM 005 Marketing of Services Solved Assignment 2023-24, Students are advised that after successfully downloading their Assignments, you’ll find each and every course assignments of your downloaded. Candidates got to create separate assignment for the IGNOU Master Course, so as that it’s easy for Evaluators to ascertain your assignments.

IGNOU MMPM 005 Question Paper

Answer all questions in this assignment.

Q1. Select any three major service sectors in India and explain their growth trends.

As of my last knowledge update in January 2022, I can provide information on three major service sectors in India and their general growth trends up to that point. Please note that the information may have changed since then.

1. Information Technology (IT) and Business Process Outsourcing (BPO):
   • Growth Trends: India has been a global hub for IT and BPO services for several years. The IT sector has witnessed consistent growth, driven by factors such as a large pool of skilled IT professionals, cost-effectiveness, and advancements in technology. The BPO sector, which includes services like customer support, data entry, and back-office operations, has also played a significant role in India’s service sector growth.
   • Challenges: The industry faces challenges like increasing global competition, the need for continuous upskilling due to technological advancements, and concerns related to data security and privacy.
2. Telecommunication Services:
   • Growth Trends: India’s telecommunication sector has seen remarkable growth, driven by factors like increasing mobile phone penetration, affordable data services, and the government’s initiatives to promote digital connectivity. The sector has witnessed rapid expansion in terms of both infrastructure and subscriber base.
   • Challenges: Despite growth, the sector faces challenges such as intense competition, regulatory issues, and the need for substantial investments in technology and infrastructure to meet the increasing demand for data services.
3. Financial Services:
   • Growth Trends: The financial services sector in India has shown significant growth, encompassing banking, insurance, and capital markets. Initiatives like financial inclusion, digitization of banking services, and the rise of fintech companies have contributed to the sector’s expansion. The introduction of innovative financial products and services has also played a role in the growth of this sector.
   • Challenges: Challenges include regulatory complexities, the need for robust cybersecurity measures, and adapting to rapidly changing customer preferences and technological advancements.

It’s important to note that the information provided is based on trends up to January 2022, and the current status may vary. Additionally, external factors such as global economic conditions, policy changes, and unforeseen events can impact the growth of these sectors. For the most up-to-date information, it is recommended to refer to recent reports and industry analyses.

Q2. What are the implications of the concepts of adequate service, desired service, and zone of tolerance for services for a marketer? Taking the example of an AC maintenance service, explain the service levels and the inputs that can be drawn for the service delivery.

Q3. Why is word-of-mouth (both in person and online) important for service marketing? How can a service firm encourage and manage word-of-mouth?

Q4. Select a service process that you are familiar with and explore at aspects where it might be improved. Additionally, describe how automation can be utilised to manage processes effectively.

Q5. If you were the manager of a service firm and wanted to apply the gaps model to improve
service, which gap would you start with? Why? In what order would you proceed to close
the gaps?

MMPM 005 Marketing of Services Solved Assignment 2023-24: Those students who had successfully submitted their Assignments to their allocated study centres can now check their Assignment Status. Alongside assignment status, they will also checkout their assignment marks & result. All this is often available in a web mode. After submitting the assignment, you’ll check you IGNOU Assignment Status only after 3-4 weeks. it’d take 40 days to declare. MMPM 005 Solved Assignment 2023-24

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Those students who had successfully submitted their Assignments to their allocated study centres can now check their Assignment Status. Along with assignment status, they can also checkout their assignment marks & result.  MMPM 005 Solved Assignment 2023-24 All this is available in an online mode. After submitting the assignment, you can check you IGNOU Assignment Status only after 3-4 weeks. It might take 40 days to declare.

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